Privacy Policy
Last updated: August 8, 2026
At ExcelentPro, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit excelentpro.com, purchase our digital products, contact us, or otherwise use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or use ExcelentPro, we may collect certain information, including:
Personal information you provide to us, such as:
- Name
- Email address
- Billing information
- Payment-related information
- Contact information
- Information you provide when contacting customer support
- Order and purchase information
We may also automatically collect certain technical information when you use our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Date and time of visits
- Website interaction and usage information
Payment information may be processed directly by our payment providers. ExcelentPro may not directly store complete credit or debit card details.
2. How We Use Your Information
We may use your information to:
- Process and manage your orders
- Provide access to purchased digital products
- Deliver download links or digital files
- Send order confirmations and important transactional emails
- Provide customer support
- Respond to questions or requests
- Improve our website, products, and services
- Prevent fraud, abuse, or unauthorized transactions
- Maintain the security of our website
- Comply with applicable legal obligations
- Send marketing communications when you have consented to receive them
We do not use your personal information for purposes that are unrelated to operating and improving ExcelentPro unless permitted by law or with your consent.
3. Digital Product Delivery
Because ExcelentPro sells digital products, we may use your email address and order information to provide access to purchased files, templates, download links, or related digital content.
Certain information may also be used to verify legitimate purchases and help prevent unauthorized distribution, fraud, or misuse of our digital products.
4. How We Share Your Information
We do not sell your personal information.
We may share necessary information with trusted third-party service providers that help us operate our business, including:
- Ecommerce and website hosting providers
- Payment processors
- Digital product delivery services
- Email service providers
- Analytics providers
- Advertising and marketing platforms
- Fraud prevention and security providers
These providers may only receive information necessary to perform the services they provide.
We may also disclose information where required by law, legal process, regulatory request, or when necessary to protect our rights, customers, or business.
5. Shopify
Our online store may use Shopify to provide ecommerce functionality.
When you purchase products or interact with our store, certain personal information may be processed by Shopify in accordance with its own privacy practices.
Shopify and other service providers may process information in countries different from the country where you live.
6. Cookies and Similar Technologies
ExcelentPro may use cookies and similar technologies to operate and improve the website.
Cookies may be used for purposes such as:
- Keeping the website functioning properly
- Remembering preferences
- Understanding website traffic
- Measuring website performance
- Improving the customer experience
- Measuring marketing effectiveness
- Supporting advertising campaigns
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Where required by applicable law, we will request your consent before using non-essential cookies.
7. Marketing Communications
If you subscribe to our newsletter or otherwise consent to marketing communications, we may send you information about:
- New templates
- New digital products
- Special offers
- Discounts
- Product updates
- Productivity resources
You can unsubscribe at any time by using the unsubscribe link included in our marketing emails.
You may still receive transactional communications related to purchases, downloads, account activity, or customer-support requests.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill orders
- Provide our services
- Maintain business and accounting records
- Resolve disputes
- Prevent fraud
- Enforce our agreements
- Comply with legal obligations
Retention periods may vary depending on the type of information and applicable legal requirements.
9. Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can guarantee absolute security.
10. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of certain information
- Opt out of certain marketing communications
Some rights may be subject to legal limitations or exceptions.
To submit a privacy request, contact us at:
We may need to verify your identity before completing certain requests.
11. International Data Transfers
Some of our service providers may operate or store information in countries outside your country of residence.
As a result, your information may be transferred to and processed in other jurisdictions where data-protection laws may differ.
Where required, appropriate safeguards may be used for international transfers of personal information.
12. Children's Privacy
ExcelentPro is not intended for children under the minimum legal age required to independently purchase products or consent to the processing of personal information in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, delete the information.
13. Third-Party Links
Our website may contain links to third-party websites or services.
ExcelentPro is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, legal obligations, or privacy practices.
When updates are made, the revised version will be published on this page and the Last updated date may be changed accordingly.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
ExcelentPro
Email: contact@excelentpro.com
Website: excelentpro.com
For formal privacy or legal correspondence, you may also contact us using any additional business contact information displayed on our website.